How do I get a refund?

How do I get a refund?

As with most subscription services, we do not offer refunds or partial refunds for membership.

If you are in a trial membership and do not want to continue, just cancel your membership before the end of the 30 days. HERE are instructions to help you do that.

Your cancellation will be effective the next billing period, so you will have access to the Academy through the end of your current billing period.

If you have any questions or would like to talk to our Customer Experience team, just submit a ticket by clicking the "Add Ticket" button above.

Our Help Desk will respond within 24 hours, Monday through Friday from 9:00 AM to 5:00 PM Central Time (US). Requests received after business hours will be taken care of the next business day.


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