I can't see the challenge information in my back office
If you have registered for the back office and can not see the information for the challenge, one of 2 things has likely happened.
#1. You either misspelled your email when you purchased or registered for your membership access OR
#2. You registered for the back office with a different email than the one you provided when you purchased your challenge entry.
To fix this issue:
Step 1. Check to ensure that you have used the EXACT email address you used to purchase your challenge entry. (Hint: Your receipt for the challenge purchase went to this email address) The system tracks valid users by their email address and if the system does not find a matching email, you won't be able to see the content.
Step 2. If you have tried to sign up for your membership site with the exact same email, and you still can't see the information inside the back office, then there is likely a typo in your email address at the time of purchase. Please fill out a Support Ticket for Tech Support and provide us with your name and your correct email address.
What is a Membership Back Office?
This is the area of the website (also referred to as your Member's Area) where you can access all the materials you need for the challenge, along with the first assignment and a list of the dates and times for all the trainings. There is a digital ...
Help, I cannot find the trainings in the back office!
All of the trainings (except one) will be in the Challenge Facebook Group. Go to the Facebook Group at the designated time, and the training will be marked as an Announcement. If you are accessing the training after it has concluded you can utilize ...
How long do I have access to the 21-Day training?
You have access for a total of 45 days, beginning at the start of the 21 Day Challenge.
Can I see who I've referred to the challenge?
Unfortunately, our system only shows order numbers, it does not show us the names of the individuals you have referred. If it has been 3 business days, and your referral credit has not posted to your affiliate back office, please submit a support ...
How do I access the 21-Day Challenge Training Videos?
You can watch the videos as they happen in the Facebook group or watch them on replay in the facebook group. Look for the file in the challenge group that contains the "Quick Links."